Delivery

Local Delivery

We provide an excellent local delivery service through our own in-house drivers and vans. We have been running this service since 2000 and it has been very popular. Our drivers are friendly and helpful, nothing is too much trouble for them! If you have any requests regarding your delivery, please let us know before you place your order. For the delivery schedule see the below table, use the search bar to find your area quickly. Please note, we DO NOT do same day deliveries. All orders must be placed no later than 12.00pm the day before your scheduled delivery day.

AreaDelivery Day
AlvingtonTuesday
AshleworthThursday
AylburtonTuesday
BigswierLAST Tuesday of each month
BlaisdonWednesday
BlakeneyTuesday
Botany BayLAST Tuesday of the month
BreamTuesday
BrierleyWednesday
BrockwierTuesday
BromsashFriday
CatbrookLAST Tuesday of the month
ChurchamWednesday
CinderfordWednesday
Cliffords MesneThursday
ColefordMonday
DewchurchFriday
DrybrookWednesday
DymockThursday
EllwoodMonday
EltonWednesday
EtloeTuesday
GatcombeTuesday
GlewstonFriday
GoodrichFriday
GorsleyThursday
Harrow HillWednesday
HartpuryThursday
HendraFriday
HewelsfieldTuesday
HighleadonThursday
HighnamWednesday
HillerslandMonday
Hope MansellWednesday
Howle HillWednesday
HuntleyWednesday
Joys GreenWednesday
KempleyThursday
KilcotThursday
HoarwithyWednesday
LeaFriday
Little BirchFriday
Little LondonWednesday
LittledeanWednesday
LlandogoLAST Tuesday of the month
LlangarronFriday
LlangroveFriday
LydbrookMonday
LonghopeWednesday
LydneyTuesday
MaisemoreThursday
May HillThursday
MinsterworthWednesday
MitcheldeanWednesday
NewentThursday
NewhamWednesday
Northwood GreenWednesday
OldcroftTuesday
OverThursday
ParkendMonday
PauntleyThursday
Pen-CraigFriday
PillowellTuesday
PluddsWednesday
RedmarleyThursday
RedbrookMonday
RossFriday
RuardeanWednesday
Ruardean HillWednesday
Ruardean WoodsideWednesday
RudfordThursday
SellackFriday
SlingMonday
SoudleyWednesday
St. BriavelsTuesday
St. WeonardsFriday
Staunton (Coleford)Monday
StroatTuesday
TayntonThursday
Three AshesFriday
TibbertonThursday
TidenhamTuesday
TinternLAST Tuesday of the month
UpleadonThursday
Upton BishopFriday
Viney HillTuesday
Westbury-On-SevernWednesday
Weston-Under-PenyardFriday
WhitchurchFriday
WhitebrookLAST Tuesday of the month
WhitecroftTuesday
WhitelyeLAST Tuesday of the month
WoolastonTuesday
YorkleyTuesday

Online Orders

We are now taking local delivery orders through our online system. Go through the process as normal, when you enter your address you will then be able to select "Local Delivery" as your shipping method. This service is only £1.99 and will be delivered by one of our friendly local delivery drivers on the allotted day for your area. All local deliveries must be a minimum order value of £20.00 (not including the delivery charge).

Available postcodes for 'local' orders :

  • HR2*
  • HR9*
  • GL18*
  • GL19 3*
  • GL2 8*
  • GL14*
  • GL17*
  • GL15*
  • GL16*

Please note, we don't offer delivery to the whole of every  postcode listed above. If you're usure whether we deliver to your area, please contact us.

National Delivery

We also offer national delivery on a number of products that can be purchased directly from our site. Postage costs are calculated at the checkout and are based on the weight/size of your order. We try our best to keep the delivery and packaging costs down, all while trying to offer a great service. One of the things we do to help keep the costs down is to use re-cycled boxes. So if your order turns up in Royal Canin, Arden Grange or other brand box, please don't worry.

PLEASE NOTE: WE CURRENTLY USE EITHER PARCEL FORCE OR FEDEX FOR OUR COURIER SERVICES. If you recieve any messages or emails from companies or couriers that you are suspicious of, (including thre couriers above), please get in contact with us. DO NOT GIVE YOUR PERSONAL/BANK DETAILS out over the phone, through email or by text!

Where can you deliver?

We offer our national delivery service to the Great British Mainland, although unfortunately we do not deliver to :

  • Scottish Highlands and Islands*
  • Channel Islands
  • Isle Of Man
  • Isle Of Wight
  • Scilly Isles
  • Northern Ireland
*We currently have customers in The Scottish Highlands - Delivery is at an extra cost, please call for more details.

How much is delivery?

We use the best couriers we can to ensure your order is delivered to the standards we expect. Unfortunately, this is no longer a cheap service. The cost for this is £6.99 for up to 28kg, which can be two big bags of most dog foods, or one bag of dog food and one bag of cat food or wild bird food.

When should I expect my delivery?

With orders under 25kg that are placed before 10.00am, we will aim to get your delivery to you the next working day with Fedex Express delivery. For orders over 25kg, we aim to get your delivery to you in 2 - 3 working days using Parcelforce 24hr Express. If you have not received your order within 5 working days please contact us. Please note the office is closed on Saturdays, Sundays and bank holidays - All orders will be picked up on the next working day. (Example) If you place an order on a Saturday, we will pick your order up on Monday, and get it booked in with the next available courier collection. We would always recommend placing your order a week before you run out, especially around any bank holidays.

PLEASE NOTE - Any orders cancelled or returned through no fault of our own (change of mind, order error or change of circumstances etc.) may incur a 10% fee to cover payment transactions and administration costs. The customer is to arrange for any returns, and the refund will be processed once the product has been delivered back to us in the same condition it left. Any damages or discrepencies with your order must be reported to us as soon as you receive your parcel.

If you have any queries regarding delivery please contact us

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